1. Service Agreement

HTS Appliances Repairs provides appliance inspection, maintenance, and repair services for residential appliances. Please note that our repair services are currently available only within a 20km radius of Randburg as the central service area.

By booking a service, the customer agrees to:

♦ Provide accurate information regarding the appliance issue

♦ Ensure safe and reasonable access to the appliance

♦ Cooperate with technicians during inspection and repair

 

2. Quotations & Pricing

♦ All quotations are based on the information provided by the customer.

♦ Final pricing may change after physical inspection and diagnosis of the appliance.

♦ Additional costs may apply for replacement parts, special orders, or additional labour.

♦ Quotes are subject to availability of parts and technician scheduling.

 

3. Payments

Payment is due upon completion of the repair service unless otherwise agreed.

We may accept:

♦ Cash

♦ EFT / Bank Transfer

♦ Other approved payment methods

♦ Failure to make payment may result in delayed service or additional collection procedures.

 

4. Repair Warranty

HTS Appliances Repairs may provide a limited warranty on selected repairs and replacement parts where applicable.

Warranty does not cover:

♦ Misuse or neglect of the appliance

♦ Electrical surges or external damage

♦ Unauthorized repairs by third parties

♦ New faults unrelated to the original repair

Warranty terms may vary depending on the repair performed and parts used.

 

5. Replacement Parts

♦ Replacement parts may be new, refurbished, or compatible parts depending on availability.

♦ Certain parts may need to be specially ordered, which can affect repair timelines.

♦ We are not responsible for manufacturer delays or discontinued parts.

 

6. Service Appointments

Customers are responsible for ensuring someone is available during the scheduled appointment.

HTS Appliances Repairs reserves the right to:

♦ Reschedule appointments when necessary

♦ Refuse unsafe or hazardous repair environments

♦ Cancel appointments due to unforeseen circumstances

 

7. Limitation of Liability

HTS Appliances Repairs is not liable for:

♦ Pre-existing appliance damage

♦ Loss of food or products caused by appliance failure

♦ Indirect or consequential damages

♦ Delays caused by unavailable parts or external suppliers

Customers acknowledge that appliance repairs carry inherent risks depending on the age and condition of the appliance.

 

8. Website Usage

All content on this website, including logos, text, and images, remains the property of HTS Appliances Repairs unless otherwise stated.

Users may not:

♦ Copy or reproduce website content without permission

♦ Use our branding or images unlawfully

♦ Submit false or misleading information through forms

 

9. Privacy

Customer information is handled according to our Privacy Policy and used only for service-related purposes.

 

10. Changes to Terms & Conditions

HTS Appliances Repairs reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Updated terms will become effective once published on the website.

 

Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📞 Phone / WhatsApp: 065 053 8743

HTS Appliances Repairs

Fast. Reliable. Professional.

 

Terms & Conditions of Service - Effective: 1 April, 2026